Terms of Service

By using this website, you agree to these terms. If you do not agree, please do not use the site. In these terms, "we", "us" and "our" mean Ice Dam Removal Minnesota, the trade name of the business that runs this website. "You" means anyone who visits the site or calls us.

Any work we do on your roof is covered by what you and we agree for that job. If those job terms differ from these website terms, the job terms apply to the work.

We remove ice dams from roofs in Minnesota. An ice dam is the ridge of ice that builds up at the eaves. We remove that ridge and the ice and water backed up behind it, so meltwater can drain off the roof instead of running under the shingles into the ceiling and walls.

This website explains ice dams and how we handle them. The articles and guides on it are general information about Minnesota roofs in winter. They are not an inspection of your roof, and nobody can judge the state of a roof, its shingles or its attic from a website. What your roof needs is decided on the phone and at the property.

You must be an adult who can enter a contract under Minnesota law to arrange work with us. If you call about a building, you should own it or have the owner's or the association's permission to have work done on its roof.

This website does not publish prices, and nothing on it is an offer to do work at a set price. The cost of removing an ice dam depends on things like the size and height of the roof, how much ice there is, how easy the roof is to reach, and the weather at the time. We discuss the job with you by phone and set the scope and price for your roof directly with you.

You never pay through this website. The site has no checkout and takes no card details, deposits or bookings. Payment terms for a job are agreed between you and us for that job.

Visits are arranged by phone, never online. If you need to cancel or move a visit, call us as early as you can. Winter weather can change a plan quickly on either side: a storm, a hard freeze or unsafe roof conditions may mean we need to move a visit for safety. If that happens, we will call you to set a new time.

Before and during a visit, we ask you to:

• Tell us what you know about the problem, including any water coming inside, skylights, vents or solar panels on the roof.
• Give our crew safe access to the roof edge, the driveway and the area under the eaves.
• Keep people, pets and vehicles clear of the ground below the roof edge while ice is being removed.
• Tell us about anything near the roof that could be damaged, such as satellite dishes, outdoor lights or plants under the eaves.

If water is already coming into the building, you are responsible for protecting your belongings and calling your insurer. We can explain what we see on the roof, but your insurance company decides any claim.

We write the content on this website carefully, but it is general information and may not fit your roof. You use it at your own risk. Never climb onto an icy roof or use a ladder in winter conditions based on anything you read here.

To the extent Minnesota law allows, we are not liable for any loss that comes from using this website or relying on its content, including indirect or consequential loss. Nothing in these terms limits any right you have under Minnesota law that cannot be limited by agreement.

The text, photos, graphics and design of this website belong to us or are used with permission. You may read, print or share a page for your own non-commercial use. You may not copy our content onto another website, sell it, or present it as your own without our written permission.

Some pages may link to outside websites, such as government agencies or Google. We do not control those sites and are not responsible for their content, their privacy practices or whether they stay online.

These terms are governed by the laws of the State of Minnesota, USA, without regard to its conflict-of-law rules.

If you have a problem with the website or with our work, please call us first. If we cannot settle a dispute that way, either side may take the matter to a court that has jurisdiction over it under Minnesota law.

We may update these terms when our services, our phone line or the law changes. The new version will be posted here with a new effective date, and it applies from that date.

To ask a question about these terms, call the phone number shown on every page of this site.

The information here is general. It is not legal advice.